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Google reviews for hotels, lodges and homestays

Checkout is your best moment to ask for a Google review

Travellers rely heavily on Google reviews to pick a place to stay, but most guests forget once they leave. Reviyo lets guests scan a QR code at checkout and write a genuine review about the room, staff, and stay.

Why Google reviews matter for hotels, lodges and homestays

Guests look for clean rooms, helpful staff, good food, safety, and an accurate description of the location. Recent reviews on those points strongly shape where travellers book.

What your customers can mention

Customers tap the topics that fit their visit. These are the ones Reviyo suggests for a hotel; you can change them any time.

  • Rooms
  • Cleanliness
  • Staff
  • Food
  • Location
  • Value for Money
  • Ambience
  • Overall Experience

Where to put your QR code

  1. At the reception desk during checkout
  2. On a card in the room
  3. In the checkout or thank-you message on WhatsApp

How it works in your hotel

  1. Step 1

    They scan

    Your customer scans the QR code with their phone camera. No app, no sign-up.

  2. Step 2

    They tap what they liked

    They tap topics and add a few words if they want. AI drafts a review from only what they chose.

  3. Step 3

    They post it on Google

    They edit the draft if they like, then post it on your Google Business Profile themselves.

Reviews that follow Google’s rules

Every customer sees the same options however their visit went, nothing is offered in return for a review, and the customer writes and posts the final review themselves. That keeps your reviews credible and your Business Profile safe.

Questions from hotels, lodges and homestays

  • Does this replace OTA reviews?

    No. Reviyo helps guests review you on Google, which travellers see when they search for you or look at the map.

  • Can guests write from their room?

    Yes. A card in the room works well; guests can scan any time during their stay.

  • Do you collect guest details?

    No. No names, phone numbers, or booking details are collected.

Start collecting genuine reviews for your hotel

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